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• 230 Tips and Tricks for Better Usability TestingThis report describes a number of tips and tricks learned during many years of practical usability testing.
• Most of these tips were discovered the hard way: By making mistakes that test participants, mentors or observers have politely told us about.
• Other tips have come from watching usability professionals or hearing them talk about their testing practices.The main criteria for including a tip in this collection are:The tip is not included in any of the main textbooks.The tip is included and it is important, but experience shows that it is often disregarded by usability professionals.Some of the tips explicitly refer to websites.
• However, almost all of the tips apply equally well for testing software or consumer electronics.Table of Contents41-page report.ForewordIntroductionGeneral Attitudes: 24 tips The Politics of UsabilityThe Ethics of Usability TestingFinding Good Test Participants: 19 tips Re-using Test ParticipantsMaking Sure that Test Participants Show Up: 8 tipsSelecting Good Test Tasks and Scenarios: 9 tipsHow To Actually Perform Tests: 29 tips Planning and PreparationRunning the TestDebriefingCommunicating Test Results: 8 tipsReporting Test Results: 32 tips ProcessReport FormatIndividual CommentsHow To Test on a Minimal Budget: 10 tipsTesting with Experienced Users: 20 tipsHiring a Usability Professional: 48 tips General PrinciplesAttitudesGeneral Knowledge about UsabilityUsability ExperienceSpecific Knowledge about UsabilitySpecific Knowledge about DesignSpecific Knowledge about Usability TestingCommunication SkillsInternational Usability Testing: 14 tipsAssessing the Quality of a Usability Test Firm: 9 tipsReferencesWho Should Read This Report?Usability specialists who want to improve their skills at conducting user testing.Managers who want to hire usability specialists should read the special section with 48 tips on how to hire.Get Download Jakob Nielsen – 230 Tips and Tricks for Better Usability Testing at Forimc.net right now!Salepage: Archive: https://web.archive.org/web/20120320000457/http://www.nngroup.com/reports/tips/usertest/Delivery Method– After your purchase, you’ll see a View your orders link which goes to the Downloads page.
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