K. Alliance, Lynne Wiekert – Customer Service over the Telephone

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Summary

• Customer Service over the TelephoneWhen customers are happy and content then your business will flourish.

• Our Customer Service training course provides your staff with the essential tools that teach them how to properly deal with angry customers and how to keep your customers happy.

• For those that need a bit of extra help or are entirely new to the industry, we have our self-study Customer Service training videos that will teach you everything there is to know about proper customer service.

• The basis of any great business is great customer service since it plays a very critical role in keeping customers happy and having them come back.

• With our Customer Service training courses, you will learn form professional instructors in the field, who have years of experience.