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• Business Etiquette: Phone, Email, and TextBy: Suzanna KayeLevel: BeginnerDuration: 58m 59sReleased: July 1, 2015Description:Phone, email, or text?
• Learn what communication method to use when.
• Suzanna Kaye starts with email, explaining everything from setting up signatures to striking the right tone.
• She also explains how to best use autoresponders, acknowledge receipt of an email, and follow up on unanswered email.
• The lessons help viewers evaluate their own email communications, ensuring that the recipients won’t misinterpret them in any way.Next up is text etiquette, including what and what not to say in a text message.